Lean the business processes using RPA :
RPA is all about simplifying the business processes using robotics in such a way that Humans can find more efficient ways & capacities and control on business decisions, leaning the exising processes while RPA can bring the best return on RPA implementation.
Toyota Production System (TPS) has implied the lean manufacturing , With careful analysis and planning, automation can be an integral, cost saving component of lean manufacturing using Robotics where as the non-manufacturing sector also doesn’t remain untouched i.e BPO, Front office etc.
Focussing the Financial Services sector, it will be helpful if Lean is considered and kept in focus while implementing RPA in Financial services business processes.
Insurance & Healthcare , both the sectors having certain steps remain untouched ,independent and repetitive in nature so while claim processing or raising a new claim these steps can be analyzed and looked for the lean RPA methods to improve.
The complimentary combination of Lean and Robotics can be helpful in creating more capacities, bringing more control, more opportunities for jobs that involve ‘intelligent decision making’ – elevating the contribution of work force in the whole process.
: Mahendra K Sharma
: Mahendra K Sharma
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