WHY RPA in Banking ??
We have in banking millions of transactions/operations happens on hourly basis and there are pool of people under their close observation all these transactions happens which is very tedious , repetitive and time taking so when look for any innovative approach in banking sector which
allows company employees to configure computer software or a 'robot' to capture and interpret existing applications to process transactions, manipulate data, trigger responses, and communicate with other digital medium.
Combined with AI, RPA can quickly, cost-effectively and efficiently offer instant gains across several functions. The backend operations of banks can be transformed to deliver quality output at considerably reduced costs.
Customer Service
Compliance
Accounts Payable
Credit card processing
Mortgage processing
Fraud Detection
KYC process
General Ledger
Report Automation
Account Closure Process
With so many advantages of RPA, banks must consider using it in all their functional areas to enhance customer experience and gain an edge over their competitors. It might seem to be a costly investment, but considering the value it delivers to the business, it can provide a good ROI within months of implementation.
- Mahendra k Sharma
- Mahendra k Sharma
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